- Supervise 25+ employees in the IT, Software Development, and Content departments and manage $2 Million in annual department budgets.
- Conduct daily employee stand-ups to assign project tasks, align project priorities, and discuss any project barriers.
- Meet regularly with Senior Leadership to discuss customer needs and trends and brainstorm potential new products and technologies.
- Develop and implement software development standards, code libraries, Agile project management strategies, and documentation procedures.
- Identify improvement processes and technologies to reduce production costs.
- Manage software licensing contracts and joint venture agreements; negotiate vendor contracts and purchase agreements.
- Develop new skill stop slot machine code, review art and color schemes, and test upgrade integrations.
- Supervise 4 Production Line employees in the manufacture of boards and machines; manage production schedules to ensure delivery deadlines are met.
- Build and maintain relationships with glass, boards, and electronic parts vendors; review vendor quotes and negotiate inventory contracts.
- Collaborate with Mexican business partners and independent testing labs to ensure machines pass testing by Mexican authorities.
- Developed and launched 4 products in 9 months, a skill-stop slot machine, a card reader, a smart card security system, and a POS terminal software; shipped 100 units within the first 9 months.
- Opened 3 locations in Mexico with 50 machines each, with monthly recurring revenue of up to $40,000 per location.
- Met daily with Data Analysts, Device Technicians, and Software Developers to review data reports, resolve technical issues, and identify new project requirements.
- Led a weekly planning session to review development priorities based on field, sales, and R&D needs.
- Provided a monthly project update to the COO; discussed new product development plans and projects.
- Created standardized operating procedures and processes; created online manuals for easy review.
- Reviewed data charges to limit overages and expenses; negotiated data rates with wireless providers.
- Developed a browser-based portal for clients to access reports and data.
- Migrated key markets to CDPD-based services, reducing costs by as much as 75%.
- Restructured wireless vendor contracts to a centralized corporate plan, reducing communication costs by 30%.
- Developed a technology upgrade for existing devices, cutting production costs 50% and improving device detection distance and accuracy.
- Included electronic serial numbers into product design, simplifying inventory, and failure tracking.